Contact the Snegikom team
Tell us what browser routine you want to hand over to Snegikom
Email us — we'll help design scenarios, choose a plan, guide you through installing the extension and engine, or discuss partnerships.
Where to write about anything
One address for support, scenarios, billing, and partnerships.
Snegikom team email
support@snegikom.ruAttach links to services, describe the browser routine and what you want to hand over to Snegikom — this helps us suggest a working scenario faster.
Response time
We reply within 24 hours on business days. Payment/access issues are usually faster.
Examples of what you can send:
- screenshots and a short description of the current manual process;
- links to dashboards, forms, or spreadsheets you want to automate;
- an example of the desired result: "I want to get this table / report once a day".
Contact channels
Email is the fastest — the whole team reads it. If we need a call or screen share, we'll arrange it by email.
Support email
support@snegikom.ruFAQ and knowledge base
Frequently asked questionsThe fastest way to find answers about scenarios, plans, and security.
Quick FAQ
OnboardingPartnershipBrowser scenariosAPI integrations
What can you help with?
Technical questions about Snegikom, scenario ideas, plans, partnerships, and integrations.
How fast do you reply?
Usually within 1–2 hours during business hours. In the evening and on weekends — within a day.
What is the fastest way to contact you?
Email — it's the fastest because the whole team reads it.
Can we discuss custom browser tasks?
Yes. Describe your process (links, steps, expected output) — we'll suggest how to do it via Snegikom.